Last updated: 17 October 2026
Essential preferences
A local-storage entry named “novalynt-consent” remembers whether you chose essential storage only or allowed analytics. It stays on your device until you change your choice or clear browser storage.
Session storage remembers the first page you visited for enquiry attribution. It expires when the browser session ends. The hosting platform may use essential security mechanisms to operate the site.
Novi website assistant
The assistant keeps its messages, draft enquiry and request reference in the current page’s memory. It does not save chat messages or contact details to browser storage. Reloading the page or starting a new chat clears the conversation. Opening the assistant does not send a message to the AI provider; processing begins when you send a question. An enquiry is saved only when you submit its contact form. See the privacy notice for message processing and enquiry retention.
Spoken wellbeing demonstration
The access-request form keeps entered name/email in page memory. An essential session-storage entry named “novalynt-wellbeing-access-request” may hold a request reference and a hash of the form details for ambiguous network retries. It contains no plain name, email or code and clears after confirmed submission or when the browser session ends. A verified invitation provides a five-minute admission token held only in page memory. Reloading, leaving or choosing “End & clear” removes it; no invitation code or contact detail is saved in browser storage.
The optional voice demonstration keeps its short-lived encrypted conversation token, temporary audio, transcript and consent choices only in page memory. It sets no wellbeing session cookie and does not save conversations or confirmations in local or session storage. Processing uses temporary transcripts even if you do not display them. Choosing “End & clear”, leaving or reloading clears local state; hiding the page stops the microphone. There are no conversation analytics events or emailed transcripts. A separate access request sends an access notification to the business; no conversation content is included. Microphone access begins only after code verification, the demo confirmations and an explicit start. Audio and temporary transcripts are processed by the website server and OpenAI; see the privacy notice for processing, usage metadata and provider retention.
Noor receptionist demonstration
The access-request form keeps your entered name and email in the current page only. An essential session-storage entry named “novalynt-noor-access-request” temporarily holds a request reference and a hash of the form details so a network retry does not send duplicate requests. It is cleared after a confirmed submission or when the browser session ends; it does not contain the plain name, email or code. After a one-use code is verified, a five-minute admission token stays in page memory for the connection attempt. Reloading or leaving clears that token. We do not save invitation codes or contact details in browser storage.
When you connect, the voice demo sets a short-lived HttpOnly cookie named “novalynt_healthcare_session” to isolate synthetic bookings and authorise call cleanup. It expires after approximately 65 minutes. Ending or resetting invalidates the server session; the short-lived cookie can remain until expiry to support call cleanup. The active session identifier and optional transcript stay in page memory. Audio and transcripts are not saved in browser storage. Microphone access is requested only when you choose to start. Audio is then sent to OpenAI to power the conversation; see the privacy notice for provider processing and retention details.
Optional analytics
Analytics are disabled until you select “Allow analytics”. When enabled, we record interaction names, page paths and service categories. We do not record form contents, personal contact details, advertising identifiers or health information. Campaign labels may be held in session storage and attached to an enquiry after consent.
No advertising or tracking embeds
The website does not load advertising pixels, embedded booking tools or external analytics scripts. Fonts and the Novalynt logo are served locally. A configured booking link opens the scheduling provider’s website, where its own privacy choices apply.
Change your choice
Select “Cookie preferences” in the footer at any time. Choose “Essential only” to stop future optional analytics events. You can also clear site data in your browser settings.
More information
Read the privacy notice for enquiry storage and contact details.